Effective Date: 2025-05-28

Flat Share (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application (“App”). By using the Flat Share App, you agree to the terms outlined in this Privacy Policy.

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## 1. Information We Collect

To enhance your experience and provide our services effectively, we collect the following information:

### a. Location Data
We collect your location data to:
– Help you find flats and shared accommodations nearby.
– Enable property owners and users to add flats for rent in specific locations.

**How We Collect Location Data:**
– Through your device’s GPS, Wi-Fi, or network-based location services.
– You can enable or disable location services through your device settings.

### b. Media Data
To facilitate property listing and related features, we collect:
– **Images**: You can upload images of flats or rooms available for rent.
– **Videos**: You can record and upload videos showcasing rental properties.
– **Microphone**: We may request access to your microphone to enable voice recordings or enhance video creation for property listings.

**Permissions Management:**
You can manage or revoke these permissions at any time via your device settings.

### c. Automatically Collected Data
– Device information, such as model, operating system version, and unique identifiers.
– App usage statistics to help us improve your experience.
– Error logs and diagnostics to debug and enhance the App’s functionality.

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## 2. How We Use Your Data

We use the collected information to:
– Provide, operate, and improve our services.
– Allow you to search for and list properties.
– Enhance the safety and usability of our platform.
– Offer personalized recommendations and relevant content.
– Provide customer support and resolve any inquiries.

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## 3. Data Sharing and Selling Policy

**Your privacy is our priority.**
– **We do not share your personal data** with third parties for marketing or advertising purposes.
– **We do not sell your data** to any third party under any circumstances.
– Your data is solely used to provide and improve the services offered by Flat Share.

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## 4. Data Retention Policy

We retain your data only for as long as it is necessary to provide our services or comply with legal obligations. If you delete your account, we will erase your personal data, except where retention is required by law.

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## 5. User Data Deletion Policy

You have the right to request the deletion of your data. To initiate a data deletion request, please email us at **info@theflatshare.com**. Your request will be processed within 30 days, and we will confirm once your data has been deleted.

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## 6. User Controls and Rights

You have the following rights regarding your data:
– **Access and Correction**: You can view and update your personal information within the App.
– **Data Deletion**: You can request the removal of your personal data by contacting us via email at **info@theflatshare.com**.
– **Permissions Management**: You can manage permissions for location, microphone, and media access through your device settings.

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## 7. Security Measures

We implement advanced security measures to protect your data:
– Data encryption during transmission and storage.
– Regular security audits and monitoring to prevent unauthorized access.
– Secure storage of uploaded images, videos, and other content.

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## 8. Third-Party Services

While we do not share or sell your data, our App may use third-party services for analytics, crash reporting, or payment processing. These services are governed by their own privacy policies, and we encourage you to review them.

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## 9. Cookies and Tracking Technologies

The App may use cookies or similar tracking technologies to:
– Enhance the user experience.
– Collect analytical data to improve performance.
– Provide personalized recommendations.

You can manage or disable cookies through your device settings.

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## 10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted within the App, and we will notify you of significant updates. The “Effective Date” at the top of this policy indicates when it was last revised.

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## 11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how your data is handled, please contact us:

– **Email**: info@theflatshare.com
– **Phone**: +351 910 278 631
– **Address**: Flat Share, [Insert Address], Portugal

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Thank you for trusting Flat Share. We are dedicated to respecting your privacy and ensuring your data is handled responsibly.